Privacy Policy

1. Introduction

Welcome to ConsumerHonor ("we," "us," or "our"), a consumer advocacy publication operated by Blue Bench Media LLC, located at 1902 Thomes Ave Unit 202A, Cheyenne, WY 82001, USA. We are committed to protecting the privacy and personal information of our readers and users.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at consumerhonor.com (the "Site"), subscribe to our newsletter, or otherwise interact with us. Please read this policy carefully. If you disagree with the terms of this Privacy Policy, please discontinue use of our Site.

By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us when you:

• Subscribe to our newsletter (name and email address)
• Submit a contact form (name, email address, phone number, and message content)
• Submit a story tip or consumer experience
• Communicate with us via email or phone

2.2 Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and your use of the Site, including:

• Log data: IP address, browser type and version, operating system, referring/exit pages, and date/time stamps
• Usage data: Pages visited, time spent on pages, links clicked, and navigation patterns
• Device information: Device type, screen resolution, and language settings
• Location data: General geographic location based on IP address (country and region level only)

2.3 Information from Third Parties

We may receive information about you from third-party services, including analytics providers (such as Google Analytics) and social media platforms if you interact with our content on those platforms.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services: Delivering content, responding to inquiries, and improving the quality and relevance of our articles and resources
• To send our newsletter: If you have subscribed, we will send you our periodic newsletter containing consumer advocacy news and resources. You may unsubscribe at any time.
• To respond to your communications: Answering questions, addressing story tips, and following up on contact form submissions
• To analyze and improve our Site: Understanding how visitors use our Site to improve user experience, content quality, and site performance
• To comply with legal obligations: Meeting our legal and regulatory requirements
• To protect our rights and interests: Detecting and preventing fraud, abuse, or security incidents

We do not sell your personal information to third parties for their marketing purposes. We do not use your information to make automated decisions that significantly affect you.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We may share information with trusted third-party service providers who assist us in operating our Site, conducting our business, or serving our users (such as email service providers and web hosting companies). These providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.
• With your consent: We may share your information with third parties when you have given us your explicit consent to do so.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

5.1 Types of Cookies We Use

• Essential cookies: Necessary for the Site to function properly. These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our Site by collecting and reporting information anonymously (e.g., Google Analytics).
• Preference cookies: Remember your preferences and settings to improve your experience on return visits.

5.2 Managing Cookies

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Site may not function properly. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Newsletter subscriber data is retained until you unsubscribe, after which it is deleted within 30 days
• Contact form submissions are retained for up to 2 years for record-keeping purposes
• Website analytics data is retained for up to 26 months
• Log files are retained for up to 12 months

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request a copy of the personal information we hold about you
• Correction: The right to request that we correct inaccurate or incomplete information
• Deletion: The right to request that we delete your personal information, subject to certain exceptions
• Opt-out of marketing: The right to unsubscribe from our newsletter at any time by clicking the "unsubscribe" link in any email we send, or by contacting us directly
• Data portability: The right to receive your personal information in a structured, commonly used, machine-readable format

To exercise any of these rights, please contact us at support@consumerhonor.com or by mail at 1902 Thomes Ave Unit 202A, Cheyenne, WY 82001. We will respond to your request within 30 days.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data transmission, access controls, and regular security reviews.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you in accordance with applicable law.

9. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at support@consumerhonor.com. If we discover that a child under 13 has provided us with personal information, we will promptly delete such information from our systems.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Opt-Out of Sale: We do not sell your personal information. However, you have the right to opt out of the sale of personal information if we ever do so in the future.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.

To exercise your California privacy rights, please contact us at support@consumerhonor.com or call us at 786-353-5286. We will verify your identity before processing your request.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we update this policy, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

For material changes to this Privacy Policy, we will provide more prominent notice, such as a notification on our homepage or an email to newsletter subscribers.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: support@consumerhonor.com
• Phone: 786-353-5286
• Mail: ConsumerHonor / Blue Bench Media LLC, 1902 Thomes Ave Unit 202A, Cheyenne, WY 82001, USA

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If you are not satisfied with our response, you may have the right to file a complaint with your state's attorney general or a relevant data protection authority.